Privacy Policy

LeasePlease ("we", "us", "our") helps Australians understand whether an EV novated lease may suit their situation. This Privacy Policy explains how we collect, use, disclose and store personal information.

It applies to our website, quiz flow, estimate and referral services.

We may collect:

• Contact details such as name, email, phone and preferred contact method.
• Quiz and profile details such as employment, salary range, driving habits and vehicle preferences.
• Lead and results information such as your reference number, estimate outputs and matched EV options.
• Technical and usage data such as device/browser information, basic logs and analytics events.
• Communications you send us, including support, privacy and complaint requests.

• Directly from you when you complete forms, the quiz or contact us.
• Automatically when you use the site, through essential cookies and basic analytics.
• From trusted service providers that support hosting, email delivery and analytics.

We use personal information to:

• Provide your estimate and results experience.
• Assess whether an EV novated lease appears suitable based on your inputs.
• Refer your details to one assigned vetted expert when you request this.
• Operate, secure and improve our service.
• Meet legal, regulatory and compliance obligations.

We may disclose personal information to:

• Your assigned vetted expert, if you submit your details for follow up.
• Technology providers that help us run the site and communications.
• Professional advisers, insurers, auditors or regulators where required.
• Law enforcement or government agencies where required by law.

We do not sell your personal information and we do not share it with unrelated third parties for advertising resale purposes.

Some providers we use may store or process data outside Australia (for example cloud infrastructure and analytics services). Where this happens, we take reasonable steps to ensure your information is handled in a way that is consistent with Australian privacy expectations.

We keep personal information only for as long as reasonably needed for service delivery, legal compliance, dispute resolution and record-keeping.

We use technical and organisational safeguards to protect data from misuse, interference, loss and unauthorised access. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you may request access to personal information we hold about you and ask us to correct inaccurate information.

To request access, correction or make a privacy complaint, contact us at hi@leaseplease.com.au. We aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au/privacy/privacy-complaints.

LeasePlease is intended for adults. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will publish the updated version on this page and update the "Last updated" date.